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Privacy Policy

This document is for informational purposes. Consult a legal professional for advice specific to your situation.

Last updated: March 2026

1. Introduction

Myosis ("we," "us," or "our") is a software development company based in Albania, serving B2B clients across Europe. We provide custom software development, system integration, and technical consulting services. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website at myosis.io or engage with our services.

2. Data We Collect

Contact information

When you reach out to us via email, contact forms, or other channels, we collect your name, email address, phone number, company name, and job title.

Project data

During the course of a project, we may receive business requirements, technical specifications, and other information necessary to deliver our services.

Website analytics

We collect anonymized usage data such as pages visited, time spent on pages, referring URLs, browser type, and device information to improve our website.

Cookies

Our website uses cookies and similar technologies to enhance your browsing experience. See Section 10 for details on how we use and manage cookies.

3. How We Use Your Data

We use the data we collect for the following purposes:

  • Service delivery. To perform and manage the services we have agreed to provide.

  • Communication. To respond to inquiries, send project updates, and share relevant information about our services.

  • Analytics. To understand how visitors use our website and improve the user experience.

  • Legal compliance. To meet our obligations under applicable laws and regulations.

4. Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your data based on the following legal grounds:

  • Contract performance. Processing is necessary to fulfil our contractual obligations to you.

  • Legitimate interest. We have a legitimate business interest in understanding how our website is used and in communicating with prospective clients.

  • Consent. Where required, we obtain your explicit consent before processing your data, such as for marketing communications or non-essential cookies.

5. Data Sharing

We do not sell, rent, or trade your personal data. We may share your data with trusted sub-processors who help us deliver our services, including:

  • Hosting providers that store our website and application data.

  • Email service providers that help us send transactional and project communication.

  • Analytics tools that help us understand website usage patterns.

All sub-processors are bound by data processing agreements that require them to protect your data in accordance with GDPR.

6. International Transfers

Some of our sub-processors may be located outside the European Economic Area (EEA). Where personal data is transferred outside the EEA, we ensure adequate protection through Standard Contractual Clauses (SCCs) approved by the European Commission, or other legally recognized transfer mechanisms.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by law. When data is no longer needed, we securely delete or anonymize it. Project-related data is typically retained for the duration of the client relationship plus any period required for legal or contractual obligations.

8. Your Rights

Under GDPR, you have the following rights regarding your personal data:

  • Access. Request a copy of the personal data we hold about you.

  • Rectification. Request correction of inaccurate or incomplete data.

  • Erasure. Request deletion of your personal data where there is no compelling reason for continued processing.

  • Restriction. Request that we limit how we use your data.

  • Portability. Receive your data in a structured, machine-readable format and transfer it to another controller.

  • Objection. Object to processing based on legitimate interest or for direct marketing purposes.

To exercise any of these rights, contact us at info@myosis.io. We will respond within 30 days.

9. Security

We take the security of your data seriously and implement appropriate technical and organizational measures, including:

  • Encryption of data in transit (TLS) and at rest.

  • Access controls that limit data access to authorized personnel only.

  • Regular backups to prevent data loss.

  • Periodic security reviews and updates to our infrastructure.

10. Cookies

Our website uses the following types of cookies:

  • Essential cookies. Required for the website to function properly. These cannot be disabled.

  • Analytics cookies. Help us understand how visitors interact with our website. These are only set with your consent.

You can manage your cookie preferences through your browser settings. Disabling non-essential cookies will not affect the core functionality of our website.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

12. Contact

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at info@myosis.io.

© 2026 Myosis. All rights reserved.

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